Meet the team

Ben trains with passion and experience, often stepping back into the role of tour guide himself — especially for his favourite tour through Cornwall, where he loves the cool climate. When he's not guiding, Ben runs our training courses or represents us at international trade fairs and events. His practical, hands-on approach keeps him connected to every aspect of the business.

Maik is the backbone of our operations team, keeping everything and everyone running smoothly. With an uncanny ability to know exactly which guide is the perfect fit for each tour, Maik is the glue that holds our team together and the vital link to our clients around the globe. His dedication knows no bounds — you'll often find an email from him in your inbox at 5 a.m. sharp.

With over a decade of experience in the cruise sector, Robert is the strategic mind behind our operational excellence. His deep understanding of port logistics and guest expectations ensures that every shore excursion runs like clockwork. Whether he's coordinating complex coach movements or developing new tour concepts, Robert's focus is always on delivering seamless experiences for our partners and guests. He combines visionary ideas with practical tech solutions to keep the business ahead of the curve.

Andrea is the heart of our quality assurance and guide development. As a passionate mentor, she has personally trained and inspired over 70 new tour guides, ensuring that 84% of our team brings multilingual expertise to the field. Her comprehensive knowledge of cruise guest expectations shapes every training module, turning enthusiastic recruits into professional ambassadors. Andrea's dedication to high standards guarantees that every tour isn't just a trip, but a memorable experience delivered with expertise and charm.

Vivien is our 'Head Guide' and a natural leader when it comes to prepping our guides for their tours. She knows the ins and outs of almost every tour we offer and thrives on solving the challenges that each brings. A passionate Londoner at heart, Vivien's love for the city knows no bounds — from Harry Potter to the Royals, the Thames, and everything in between. If it's in the UK, Vivien's already in love with it.

Janine is a key player in recruiting new talent for our tours, but when high season hits, you'll find her supporting tour management with equal energy. A globe-trotter at heart, Janine is always on the move — from Berlin to Bali, you never quite know where she'll be picking up the phone. Her travel stories are as varied as her work, and you can often hear the gentle waves of the sea in the background when you call.

Katharina crafts a consistent brand identity that resonates with guides and operators worldwide. From refining visual storytelling to perfecting communication across all channels, she ensures the company's commitment to excellence shines through. Her focus is building trust and partnership through authentic messaging that equips partners to deliver unforgettable tours.

Pascal balances recruiting fresh talent with hands-on support for our tour management during peak times. Always on the move, he is a true digital nomad who brings global perspective to the team. Whether he's in Berlin or Bali, Pascal is always connected — though you might just catch the sound of the sea in the background when you reach out to him.

Bio coming — Mathilda's profile is being updated.