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The faces behind Tourguide partner
Our success is built on the dedication and expertise of our team.
Meet the people who make it all happen.
Each member brings a unique blend of skills and experience that contribute to our mission of providing exceptional tour experiences across the UK and Ireland.
We are proud of the diverse backgrounds and talents that make up our team, and we believe that our collective commitment to excellence is what sets us apart in the industry.
Whether it's crafting the perfect itinerary, ensuring seamless operations, or supporting our guides in the field, our team is united by a shared vision:
to inspire, educate, and connect people through travel.
Chief Executive Officer
"I’m at my best when the weather’s cool, the sea’s in sight, and I’m leading a group through Cornwall’s winding paths."
Chief Executive Officer
As the managing director and owner, Ben leads with both passion and experience, often stepping back into the role of tour guide himself—especially for his favourite tour in Cornwall, where the cool climate is just how he likes it. When he’s not guiding, Ben is busy running our training courses or representing us at international trade fairs and events. His hands-on approach keeps him connected to every aspect of the business.
Chief Operations Officer
"I like to be a step ahead—if that means starting the day before dawn, so be it. It’s all about making sure things run like clockwork."
Chief Operations Officer
Maik is the backbone of our operations team, keeping everything and everyone running smoothly. With an uncanny ability to know exactly which guide is the perfect fit for each tour, Maik is the glue that holds our team together and the vital link to our clients around the globe. His dedication knows no bounds—you’ll often find an email from him in your inbox at 5 a.m. sharp.
Senior Tour Manager
"Whether it’s the Tube or the Tower, I’ve got London running through my veins—and I bring that energy to every tour."
Senior Tour Manager
Vivien is our "Head Guide" and a natural leader when it comes to prepping our guides for their tours. She knows the ins and outs of almost every tour we offer and thrives on solving the challenges that each brings. A passionate Londoner at heart, Vivien’s love for the city knows no bounds—from Harry Potter to the Royals, the Thames, and everything in between. If it’s in the UK, Vivien’s already in love with it.
Operations & Recruiting
"You’ll find me wherever the WiFi’s good and the sea is nearby—work doesn’t mean staying put."
Operations & Recruiting
Janine is a key player in recruiting new talent for our tours, but when high season hits, you’ll find her supporting tour management with equal energy. A globe-trotter at heart, Janine is always on the move—from Berlin to Bali, you never quite know where she’ll be picking up the phone. Her travel stories are as varied as her work, and you can often hear the gentle waves of the sea in the background when you call.
Operations Manager
"Think of me as your go-to problem solver. From organising tours to fine-tuning our processes, I’m always ready to make your day easier."
Operations Manager
Maik is the backbone of our operations team, keeping everything and everyone running smoothly. With an uncanny ability to know exactly which guide is the perfect fit for each tour, Maik is the glue that holds our team together and the vital link to our clients around the globe. His dedication knows no bounds—you’ll often find an email from him in your inbox at 5 a.m. sharp.
